Tech industry is buzzing about AI agents, but definitions are unclear. Companies like OpenAI, Microsoft, and Salesforce have varying interpretations, leading to confusion and frustration. With marketing influencing terms, standardization is lacking, causing challenges in measuring effectiveness and aligning expectations. The ambiguity in defining AI agents is both an opportunity for customization and a risk for misaligned goals.
https://techcrunch.com/2025/03/14/no-one-knows-what-the-hell-an-ai-agent-is/